i bought a product for abt 40k.. i have not got delivery. Ebay not returning my money..

I bought a laptop paying thru paisa pay for abt 40k. I have not got delivery of the product.. Seller is saying he has handed over to the official logistics parter of ebay.. i.e. Bluedart.. Blue dart has not updated anything since 1st nov. in their online tracking...

 

I raised a claim for refund on 8th nov.. ebay is not paying my money after making me waiting for the standard period of 8 days.. Some one called from the claims saying on 19th nov.. saying i will get the product or money in 48 hours.. nothing has happened till now..

 

when i call the call center again.. they are again saying the same message of ... i will get the product or money in 48 hours..

 

I have paid and for no fault of money i am made to run around.. Buyers any suggestions? can u help me? Can i file a FIR against ebay ? 

 

Pls help

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