I ordered for the product I lost money and I didn't get product,eBay people don't understand the pr

I ordered for apricot seeds

i lost 1200+add and I didn't get proper reply from eBay or seller.

 

they give stupid replay the product was delivered.

the product was returned to the seller and it was not delivered to customer.

 

ebay people even not enquirying fedex people they say it was delivered we are not responsible.

 

now where is the product and to whom it was delivered god knows 

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