not working properly_BLACKBERRY Z10

Seller is not responsing properly and i have received my product on dated 27.06.2014......... 

 

I have contacted ebay also but got responce to contact seller later i did contact to seller he took back the cell to his end, within 72-96 hrs he informed to back to my product but i have received my product after 15 days and within this days i have called lots of time to seller but there is no responce properly. Below are the contated persons details 

 

 

Now i hve receved the my product from Akash but its not working......

 

Is ebay help me to come out from this issue. 

 

 

 

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