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ebay displays [Sorry your payment was not successful], but money already deducted from my account.

ckee4913
Community Member

I have ordered for [Samsung EVO 32 GB Micro SD SDHC TF Memory Card 48MB/s F...], on 24-May-2016 at around 14:30. I have made payment thru SBI internet banking. I have received an SMS from SBI that payment is successful, however on ebay its shown that payment is not successful. Please advice what can be done as money is already deducted from my account. I also reported the issue to ebay but its not even acknowledged.

 

I am sure that I will not buy anything on ebay again if my issue dont get resolved.

 

 

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ebay displays [Sorry your payment was not successful], but money already deducted from my account.

prabhjai-4
Community Member

I am facing the same problem. I paid through mobikwik wallet. payment was successful om mobikwik side but on ebay, it showed "Sorry, payment unsuccessful". This is really a bad shopping experience with ebay. 

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ebay displays [Sorry your payment was not successful], but money already deducted from my account.

dalkha_0
Community Member
Many times it happened with me. But got refunded in a Week. But this time 10 Days gone but no refunded
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ebay displays [Sorry your payment was not successful], but money already deducted from my account.

prabhjai-4
Community Member
Ebay has stop the site from working as it's useless. They should hire good people for their site otherwise connection problems and failures will go on.
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ebay displays [Sorry your payment was not successful], but money already deducted from my account.

araveeti
Community Member

I too faced same issue twice while buying same item.

 

Even though there is no response from ebay, I hope to get the refund in week time.

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