Double debit by ebay for single purchase

i made a purchase on 8th january 2015 vide paisa pay id 38321120995,  but to my surprise I was debitted twice for the single purchase. I complained to the ebay and have even provided them the bank statement but till now there is no positive response from ebay, nor my amount has been refunded. since then i have lost trust on ebay. please help.

M Riba
 
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