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Account debited but order not accepted refund or item awaited

Dear Team,

Please check the item id given in my grievance abd item id givem ny you in revert.These are two different transaction gor two different items. The one mentioned by you in trail mail item id171380781330 has already been delivered but another one with item id 191237928254 , the transaction for the sane failed though funds got debuted from my account and I have complete detsils of that failed transaction. Request you to resolve it at the earliest. Either refund the amount or send the item.Act fast it has been an incessant delay.not expected from ebay.

Regrads
Vishal
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